Core Management Skills

Core Management Skills

Management Skills

In our experience, two things happen when a person is promoted from their front-line post.  Firstly, they get a management position because they’ve done a good job on the ‘shop floor’.  (Which doesn’t necessarily qualify them to be a manager).  Secondly, they get no training whatsoever on the entirely different skills set needed to manage a team.  

This approach also fails to take into account that the transition from team member to team manager is probably the most difficult change most of us will ever have to make.  “On Friday I was their mate, now on Monday I’m their manager …”

New managers will often fall into the clutches of the Twin Evils: managing by the stats alone, and shouting at people.

Our workshops will benefit both newly-promoted first and second line managers, as well as those who’ve been managing for some time without any training input.  

Our Topics Include:

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What’s expected of you as a manager

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The differences between management and leadership

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Building trust with each individual team member – especially those I don’t have a natural rapport with

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Setting goals

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Preparing and delivering a brief to your team

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The Do’s and Don’ts of Delegation

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Reading the stats and managing performance

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Encouraging team members to solve their own performance issues

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Delivering feedback and getting the balance right

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Essential coaching skills

To find out more, call us on 01536 525100 or email us from our Contact Page.