For outsourcing purchasers, we assess and develop business cases for outsourcing, examining off-shoring, near-shoring, and home-working solutions as well as domestic outsourcing. We also provide vendor management services targeted at the delivery of value-adding partnerships and budgetary control.
For OSPs, we have strong credentials in bid support and management, and in the development of innovative business development strategies, including entry into new markets and the development of new service propositions. Want to know more? Click here to contact our team.
Many of our clients ask us to deliver improved contact centre and business processing operations. With our unrivalled network of practitioners, we manage operational projects, implement performance improvement programmes, and deliver bespoke training at all levels of an outsourced operation.